Where do I find my purchases?
Once you have purchased your resources from www.mrspriestleyict.com, there are two ways you can access your resources.
1. Confirmation screen link
After completing your purchase, you will be taken to a 'order confirmation' screen. This will have the date, order number, items purchased and hyperlinks to the resources.
To download your resources simply click on each pdf hyperlink and the resources will be downloaded to your device.
2. Email confirmation
Each order your complete also has a confirmation email sent to your email address. The email subject will say 'your download is ready'. From here, you can click on each individual resource link and it will download to your device.
If you lose your emails, you can send me an email firstname.lastname@example.org.
Can I share my resources with my friends?
No. The copyright on our resources means they are for single use only. If you would like to purchase multiple licences for your colleagues, please contact us at email@example.com and we can organise this at a discounted rate.
Do you offer refunds?
No. As soon as the resource is downloaded from the confirmation screen or email, there are NO refunds available. The system that is used for resources with www.mrspriestleyict.com tracks the amount of downloads made for each resources and purchase. It is easy to see how many times they are downloaded with each click e.g. If I click on the download link 5 times, that is 5 downloads.
Please take the time to review your resources before purchasing.
How do I leave a review?
You will automatically receive a 'please review your resource' email after two weeks. This will come to the same email address you purchased your resources off.
The review system is a five star rating review. There is also the opportunity to add a comment about the resource/s you have purchased.
I take the time to read each and every review and thank you in advance for filling in the review process. Please remember to be kind, yet constructive with your comments; as abusive or rude comments will not be tolerated.
Can I claim my money back?
If you are purchasing resources with a classroom budge and would like a invoice for your school, please email firstname.lastname@example.org. This can be done before purchasing as an invoice, or after purchasing as a claim.